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ORDER ISSUES

Can I order quantities in bulk?

Yes! Our products are a great value-add for corporate gifts, wedding favors, and more. Please contact us directly for larger quantity orders. We do require advance notice so we can serve your individual needs as efficiently as possible.

What is inside of a sachet?

Our scented sachets are made of a non-toxic blend of vermiculite and fragrance. Vermiculite is a naturally occurring mineral that is extracted from soil. We use it in our scented sachets because it is porous and absorbs our fragrance. Our fragrance formulation is proprietary. We adhere to strict safety standards set by the International Fragrance Association (IFRA), so you can be assured that our products are safe.

Do your sachets contain vermiculite? I heard vermiculite contains asbestos.

Vermiculite is a naturally occurring mineral that is extracted from soil.

Before closing in 1990, a mine in Libby, Montana produced most of the vermiculite used in building insulation and as a soil conditioner. Tragically, the mine was also a source of naturally occurring asbestos fibers. In 1999 the mine was identified as a US EPA Superfund site and continues to undergo remediation today. We do not use any vermiculate from this site.

All of the vermiculite in our products is mined in South Carolina. Our suppliers use stringent testing to identify contaminants such as asbestos. You can be assured that a consistent and safe supply of vermiculite is used in our scented sachets.

There is a warning on the back of the sachet “AVOID CONTACT OF PACKAGE WITH...” If the fragrance in a sachet can damage these surfaces, is it safe?

Our Sachets are safe to use in your home, car, and office as directed. Fragrance and essential oils, like any oil, can stain or discolor upholstery and porous surfaces like, wood and natural stone.

Additionally, fragrance and essential oils can interact with the materials used in some plastics, paints, and other surface coatings. The damage that may result from placing a sachet directly on such surfaces is an incompatibility. It is NOT a hazard or flaw of either material independently.

For example the fragrance oil will not damage the biodegradable paper envelope it comes in. If the same envelope was filled with water, it would eventually be destroyed. That doesn’t make the water hazardous or the envelope weak, they are simply incompatible with one another other.

Why is the website product code different to my delivery note?

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